Manager, Individual Giving & Stewardship

Manager, Individual Giving & Stewardship
9518 Workhouse Way, Lorton, VA 22079
Job Overview

Status: Full time, at-will, exempt position
Reports to: Director of Advancement
Compensation/Benefits: $60,000-70,000 annually, with a benefit package that includes a health/dental insurance plan, a retirement plan (non-matching), PTO and sick leave, compensatory time off, and other employee benefits.
Schedule: 40 hours per week; primary business hours 9:00AM to 5:00PM, Monday through Friday. Some meetings or special events may require working occasional weekends and weeknights.
Location: On-Site, with the potential for remote work flexibility up to one day per week.

Reporting to the Director of Advancement, the Manager, Individual Giving & Stewardship holds a crucial front-line role on the Advancement team, helping cultivate, secure, and steward annual gifts and memberships to support Workhouse programs and operations. The Manager, Individual Giving & Stewardship will work directly with the Director of Advancement to inform and realize a comprehensive fundraising plan for annual giving and membership programs, with the goal of engaging and growing the Workhouse’s donor base. Responsibilities include meeting and/or exceeding fundraising goals; acknowledging, stewarding, and growing annual, membership, and monthly contributions; being a present, enthusiastic advocate for WAF and its programs; and inspiring our donors and key prospects to experience and more deeply understand the impact of their giving.

Specific Responsibilities include:
Annual Fund
o Own, manage, lead, and advance a portfolio of donor giving comprised of individual donors and individual donor prospects. Achieve the financial goals set for this portfolio, and work as a key contributor to the success of the overall individual giving Advancement budget and Annual Fund goals.
o Work with the Director of Advancement to execute multiple giving campaigns in support of WAF’s Annual Fund throughout the fiscal year, highlighting different areas of our cultural impact and artistry.
o Attend WAF programs and events, as available, and conduct regular follow-up via phone, email, and in-person tactics with attendees for Advancement pipelining. Collaborate across the organization to facilitate strong registration solutions that support this effort.
o Support an Annual Fund approach that marries best practice and new ideas to creatively deliver on campaign goals over multiple channels, with a focus on donor acquisition and retention. Channels include, but are not limited to, direct mail, email, social media, event invitation, online giving engagement, and personal outreach.
o Actively seek to diversify and grow WAF’s donor base with intentionality and ensure that all fundraising efforts align with WAF’s commitment to diversity, community, and inclusivity.
o Lead gift processing, acknowledgement creation, and coordination for individual giving, with support from the Director of Advancement.

Membership – Friends of the Workhouse (FOW) & Sustainer’s Circle
o Own the solicitation and ongoing program management of the FOW program, with a focus on re-acquisition and growth of the FOW donor base. FOW priorities will be to engage donors at entry points that are inclusive, accessible for all, and support onsite engagement with programs and activities at all tiers of giving.
o Qualify prospects for the Sustainer’s Circle giving program and support the Director of Advancement with moves management in support of major donor giving program growth.
o Collaborate with the Director of Advancement, and the wider WAF program staff, to review and determine FOW membership benefits annually.
o Plan and execute all FOW and Sustainer’s Circle benefits for redemption by donors. Track overall benefit use for members.
o Optimize the online giving landing page to best synergize with the FOW membership program.

o Work with the Director of Advancement to drive, create, and manage stewardship opportunities, including benefit fulfillment across multiple membership programs and sponsors of Workhouse Signature events and fundraisers.
o Serve as the primary point of contact for all individual donors at the Workhouse, including monitoring department emails.
o Collaborate with Workhouse staff as needed to plan and execute donor stewardships events and benefits.
o Liaise with other departments across WAF to gather program impact data for reporting and Advancement purposes.
o Work with the Director of Advancement to write, envision, and execute a regular calendar of donor-centric communications, mailings, and e-newsletters.
o Manage recognition efforts across our WAF fundraisers and special events to ensure consistent and prominent sponsorship recognition for individual donors. Liaise with the Director of Advancement to ensure that all sponsors are appropriately recognized on event sponsor signage.
o Maintain updated on-site, printed, and digital recognition of sponsors, members, and donors.
o Own the hospitality of the Advancement department for onsite donor visits. This may include regularly maintaining supplies and a small pantry of coffee/tea/water, preparing generic printed donor packets, and more.

Database and Donor Data Management
o Regularly update Tessitura, the Workhouse database, with individual donor communications and new information about donors and donor prospects.
o Work closely with the Director of Advancement to pull appropriately segmented lists for each giving campaign and solicitation, and categorize campaigns, appeals, and more within Tessitura for reference and tracking.
o Establish key individual giving reports within Tessitura to define portfolio progress, pipeline and moves management, giving analytics, and more.
o Compile and clean development donor data, as well as maintain donor database records within the Tessitura system.
o Participate in the Tessitura Network forums, attend Fundraising Affinity Group meetings and programs, and serve as an active representative of our organization within the Tessitura community.
o File and maintain comprehensive donor record information.

Research and Prospecting
o Qualify donors to move into the giving pipeline at all entry points. Work with the Director of Advancement to facilitate smooth transitions and pipelines for increased giving from qualified donors.
o Develop comprehensive Research Profiles for internal use in advance of donor meetings and solicitations.
o Participate in community events and meetings, as needed, to better connect the Workhouse mission with our surrounding community.
o Screen new patrons and points of contact within Wealth Engine and qualify for pipeline inclusion on a regular basis.

Other Department Duties
o Serve as staff support during major fundraisers, performances, and other sponsored and donor-driven events.
o Support the Director of Advancement to successfully plan and execute two fundraisers annually, ensuring that donor invitation lists, recognition, and overall event goals are met.
o Actively participate in the cultivation of departmental strategies to grow contributed revenue.
o Work collaboratively on inter-departmental initiatives, programs, and events.

• A bachelor’s degree and at least 3 years of experience in frontline fundraising with a proven track record of success in an arts and cultural setting. Higher education or specialized experience in arts management strongly preferred, but not required.
• Previous experience with the Tessitura database (strongly preferred, but not required)
• Knowledge of fundraising principles and techniques, both established and emerging.
• Demonstrated, exceptional interpersonal skills, including the ability to create personal relationships and to communicate effectively delivering exceptional customer service to a variety of stakeholders, both verbally and in writing.
• Strong project management, problem solving, and organizational skills; accepts ownership and responsibility for quality, accuracy, and timeliness of work.
• Aptitude for multitasking, prioritization, and time-management in a fast-paced environment while maintaining a strong attention to detail.
• Must be able to handle sensitive, confidential information with discretion and professionalism.
• Creative team player with a collaborative spirit who builds productive working relationships internally and externally.
• Knowledge of Fairfax County and surrounding NOVA/DMV area.
• Knowledge of the visual and/or performing arts, or a willingness to learn about the arts.
• Experience with Microsoft Office Suite and Outlook
• Ability to work evenings and weekends for special events and fundraisers.

The ideal candidate for this position enjoys creative ideation and engagement in fundraising and stewardship initiatives and is passionate about supporting multidisciplinary, community arts and art education experiences. A competitive candidate is a creative thinker and an outgoing, confident communicator who eagerly anticipates needs, is resourceful, and takes initiative to propose strong solutions. The candidate will be expected to thrive in a fast-paced, dynamic work environment, and should be able to demonstrate successful management of multiple projects simultaneously with minimal supervision while maintaining a strong commitment to high-quality work.

Applications and Inquiries: Please submit the following PDF items electronically, with the subject line containing the words “Manager, Individual Giving & Stewardship” stated. Only qualified applicants will be contacted. Please direct all submissions to:
• Cover letter.
• Resume including demonstrable accomplishments.
• 1-2 writing samples that you have authored for individual giving purposes.

For best consideration, please apply by August 21, 2023.

Interested? Email us at